Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

• Account information (name, email, company)
• Usage data and analytics
• Conversation data processed by your AI agents
• Payment and billing information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new products and features

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption at rest and in transit (AES-256, TLS 1.3)
• Regular security audits and penetration testing
• SOC 2 Type II certification
• Access controls and authentication

4. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. Conversation data is retained according to your plan settings and can be deleted upon request.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access and portability of your data
• Correction of inaccurate data
• Deletion of your data
• Objection to processing
• Withdrawal of consent

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@synurex.com
Address: 123 AI Street, San Francisco, CA 94105